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By diversifying services and embracing a patient-centered approach, independent pharmacies can position themselves as vital healthcare hubs within their communities. One effective strategy to achieve this is by offering top-notch clinical services that not only enhance patientcare but also contribute to a significant revenue boost.
Also, providers can easily find and scheduleappointments for patients and empower them to complete pre-visit and post-visit activities. With this solution, a patient can quickly find and scheduleappointments, while a healthcare provider can share surveys to collect feedback on treatment and improve future experiences.
With this technology, patients health metrics can be tracked in real time, eliminating the need for frequent clinic visits. On the provider side, AI-enabled customer relationship management systems are transforming how healthcare staff interact with patients.
For example, when older patients who meet the inclusion criteria attend for scheduledappointments, the receptionist prompts the GP to perform a medication review. In practice, moving from BCT to intervention package “requires a balance between science and creativity” said Professor Hughes.
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