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Humana , a US-based health insurance company, took advantage of a few Salesforce products at once to build a single view around their customers. Also, providers can easily find and scheduleappointments for patients and empower them to complete pre-visit and post-visit activities.
Be clear about pricing and focus on reputation Transparency around pricing and clear communication about care can go a long way in building that trust. 33% of people choose providers that are transparent about healthcare costs, can calculate the visit price beforehand, and are listed in patients’ insurance provider directory.
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