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Hospitals, pharmacies, and other health care providers are getting stuck in an insuranceprocessing logjam after UnitedHealth Group disclosed a cyberattack within a recently acquired subsidiary that serves as a central hub for payments across the industry. The company took down its Change Healthcare payment systems, which remain out.
Insurance companies use prior authorization to manage costs and ensure a procedure or medication is safe and appropriate for a patient. However, the process can often delay treatment , creating a hassle for patients and additional work for healthcare providers and pharmacy staff.
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