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In healthcare, business intelligence plays an especially important role, as it can be used to create better treatments, personalize patientcare, prevent diseases, keep patients’ personal info safe, and even detect fraud. It’s as simple as it gets: the better your data analysis is, the better the care you provide.
The largest non-profit provider of behavioral healthcare in California used Salesforce Nonprofit Cloud to meet the increasing demand for mental health services and automate their workflow. Humana , a US-based healthinsurancecompany, took advantage of a few Salesforce products at once to build a single view around their customers.
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