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What to do if your pharmacy is not answering the phone

The Checkup by Singlecare

Instead of calling the pharmacist, consider calling your health insurance company. They simply submit an online claim, and the insurance plan determines the copay amount. The member services department can access the details of your coverage, check on unmet deductibles, and tell you why the copay has changed.

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Healthcare Business Intelligence (BI): Comprehensive Guide

Viseven

Health insurance providers Health insurance companies can use business intelligence to analyze claims, detect fraud, and even conduct risk analysis. All of this can improve the companies’ performance, making the processes of reviewing and approving claims much faster and more efficient.