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COVID-19, Flu, and RSV in 2023: What Pharmacists Should Know

Digital Pharmacist

Vow Interactive Voice Response (IVR) More vaccines and testing appointments mean more patient inquiries and inbound calls. Vow IVR simplifies call volume management, helping you filter and direct incoming phone calls so your staff can focus on providing quality patient care.

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7 Ways To Improve Medication Adherence and Lower DIR Fees

Digital Pharmacist

In 2008, the Center for Medicare & Medicaid Services (CMS) created the Five-Star Rating System, also referred to as Star Ratings , to evaluate health plans for service quality, patient care, and medication adherence. CMS applies Star Ratings at the plan level, which in turn create performance metrics for their pharmacy network.