European Pharmaceutical Review

JUNE 4, 2024

Credit: IMA Pharma – X-PEN assembly machine Visitors will also have the chance to discover dedicated areas covering hot topics like Sustainability, Digitalisation and Customer Service Solutions. We look forward to seeing you at Hall 3.0,

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Packaging Customer Service Labelling Dosage 95

The Checkup by Singlecare

OCTOBER 19, 2023

Because they regularly communicate with customers and healthcare providers, pharmacy technicians can also hone “soft” interpersonal and customer service skills. Pharmacy techs can also improve their problem-solving and critical thinking skills when facing challenges in daily tasks.

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Long-Term Care Facilities Customer Service Patient Care Hospitals 98

Digital Pharmacist

JANUARY 26, 2024

By engaging customers through their senses, you can establish a positive and inviting atmosphere that encourages repeat visits. 2) Update Signage and Displays Invest in clear and informative signage. Ensure that essential information, such as product categories, promotions, and health tips, is prominently displayed.

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Customer Service Community Pharmacies 52

Board Vitals - Pharmacist

OCTOBER 2, 2022

Feedback & Customer Service Need content clarification or notice a typo as you’re answering questions? Customer service is available 24/7 via email [ support@boardvitals.com ] and via phone [877.221.1529] on weekdays during normal business hours where you get to speak to a human and not an automated service.

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Customer Service 52

Pharmaceutical Technology

MARCH 3, 2023

With over 18 years of experience, Alexander Dragitsch is a commercial customer service contract manufacturing (CSCM) manager at Baxter’s Halle/Westfalen facility in Germany. The Halle customer service team is a “one-stop-shop” for client requests when it comes to commercial drug product manufacturing,” explains Dragitsch.

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Customer Service Documentation 52

Board Vitals - Pharmacist

DECEMBER 20, 2023

Feedback & Customer Service On each question, feedback is encouraged. BoardVitals has several physicians on staff and this feedback loop enables users to ask questions and get additional information from those physicians. BoardVitals provides users with study tips and other great pieces of information on their blog.

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Customer Service Medical Schools Vaccines 52

DiversifyRx

MARCH 3, 2023

Too much change in a short period of time can alienate your customer base. Though the goal of your pharmacy should be to provide exceptional customer service, you also want to draw a profit. Read DiversifyRx’s Business Plans For Pharmacies article for more information on how to craft an exceptional business plan.

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Independent Pharmacies Customer Service Vaccines Hospitals 98

Board Vitals - Pharmacist

DECEMBER 12, 2022

With this information, users can sort their questions based on high ratings, thus prioritizing those questions other doctors have found the most useful. Feedback & Customer Service. Customer service is available 24/7 via email [ support@boardvitals.com ] and via phone [877.221.1529] during normal business hours.

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Customer Service Vaccines 52

Pharma Marketing Network

OCTOBER 17, 2023

Chatbots have become a popular tool for customer engagement in various industries, including the pharmaceutical industry. With the help of artificial intelligence, chatbots are able to provide valuable information to customers and help them make better decisions.

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Customer Service Pharmaceutical Companies Pharmaceutical Companies 40

The Checkup by Singlecare

JULY 16, 2024

Always check with United Healthcare or your employer’s benefits administrator for the most accurate information. Contact United Healthcare directly You can also call United Healthcare’s customer service phone number to be connected with someone who can provide detailed information about drug coverage.

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Insurance Insurance Coverage Prescription Filling Customer Service 96

pharmaphorum

SEPTEMBER 2, 2022

We are bombarded with endless notifications, emails, alerts, and messages, and, coupled with unlimited access to a wealth of information, the volume of online noise is undeniable. Takeda Connect provides oncologists with information about their Key Account Manager and Medical Science Liaison, alongside direct access at the click of a button.

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Communication Pharmaceutical Companies Pharmaceutical Companies Customer Service 59

PQA

SEPTEMBER 28, 2023

Our members include community and specialty pharmacy organizations, pharmacists and other healthcare providers, pharmacies, health plans, pharmacy benefit managers, life sciences, technology vendors, government agencies, health information technology partners, researchers, accrediting organizations and academia. million lives.

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Specialty Pharmacies Customer Service Patient Care Hospitals 52

Pharma Marketing Network

DECEMBER 17, 2021

As pharma transforms from a model where the product was the center of their universe to one where the customer is the center of the universe, its also shifted towards a customer service model. This trend places a high premium on quality timely data to inform such AI engines and decisioning.

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Customer Service Vaccines Communication 105

DiversifyRx

MAY 13, 2024

Whether it’s your inventory management system, customer service protocols, or employee training programs, strive for simplicity to enhance efficiency and reduce errors. Clear Value Proposition: Make sure your customers clearly understand what sets your pharmacy apart.

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Independent Pharmacies Health and Personal Care Stores Customer Service Patient Care 52

DiversifyRx

JUNE 9, 2023

Before you worry about advanced customer service skills, ensure your staff has these down pat. Provide a welcome packet or brochure introducing your pharmacy’s services, values, and mission. Include information on insurance acceptance, prescription transfer process, and special programs or services you offer.

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Independent Pharmacies Customer Service Communication Insurance 52

Impact Pharmaceutical Services

FEBRUARY 1, 2022

Both Syner-G and IMPACT have demonstrated strong track records of consistent growth and success in providing customized and highly complementary solutions to support the development of quality of life enhancing and lifesaving therapeutics. For more information, visit www.synergbiopharma.com. About Impact Pharmaceutical Services.

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Customer Service 40

The Checkup by Singlecare

MARCH 16, 2023

Taking medication histories An important role of pharmacy technicians, taking medication histories involves gathering information from patients about their current and past medication use, says Dr. Staiger. What’s more, pharmacy technicians are also crucial to the execution of immunizations and medication therapy management, he adds.

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Data Entry Long-Term Care Facilities Insurance Immunization 52

PQA

MAY 30, 2023

Our members include community and specialty pharmacy organizations, pharmacists and other healthcare providers, pharmacies, health plans, pharmacy benefit managers, life sciences, technology vendors, government agencies, health information technology partners, researchers, accrediting organizations and academia. Learn more: [link]

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Long-Term Care Facilities Specialty Pharmacies Assisted Living Customer Service 40

Pharma Marketing Network

OCTOBER 27, 2021

A Digital Platform is essentially an online marketplace that provides information and tools to enable individuals, organizations, or other entities to do business. Digital platforms can be sold on-premise or through a Software as a Service (SaaS) subscription model (e.g., Platform businesses rely on networks of users.

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Customer Service Communication Hospitals 59

Fuld

JULY 6, 2022

Using data models, insights, and analytics, we discovered pricing, contracting, and to some extent, customer service issues. The magic was an effective use of the information already created in the business but lying in a manner where it was not cleaned/updated, making trust issues and hence not valued.

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Customer Service 52

indispensable health

DECEMBER 8, 2020

Every ASC has various needs and pharmacy providers must be able to provide custom services tailored to fit the outpatient surgery center’s needs. Within every pharmacy service of Indispensable Health, we do everything we can to be proactive and helpful.

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Pharmacy Service Companies Controlled Substances Customer Service Documentation 52

The Checkup by Singlecare

NOVEMBER 13, 2024

They can make real-time adjustments to the insulin dose based on the information they’re getting. Remember that Abbott will not provide customer service or technical help if the sensor is used on a companion animal. The veterinarian can regularly access glucose data on the internet.

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Dosage Hospitals Customer Service Packaging 90

The Checkup by Singlecare

OCTOBER 15, 2024

In some cases, however, it might mean your healthcare provider needs to submit documentation of symptoms, specialist visits, or other information to BCBS. You can also call your BCBS company directly to get the information from a customer service representative.

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Insurance Coverage Insurance Specialty Pharmacies Customer Service 52

Viseven

MARCH 10, 2023

In addition to the number of customer interactions, the quality of customer experience is also an important KPI for omnichannel marketing. This includes the quality of customer service, the ease of navigation, the speed of page loading, and the overall user experience.

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Communication Customer Service 52

The Checkup by Singlecare

NOVEMBER 30, 2023

You can also call and speak to the Marketplace Customer Service Center at (855)355-5777 or the Medicaid Helpline at (800)541-2831. The state of New York may ask for clarifying information in addition to these items at any time during your application process. If you remain eligible, you will continue to be covered.

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Nursing Homes Insurance Insurance Coverage Documentation 52

The Happy PharmD

MAY 31, 2023

Accuracy is important, too, as is putting all the information in chronological order. For example, if the company wants someone with strong people skills and customer service, I might list the following strength: Displays a positive outlook while providing clear and concise information to the customers.

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Customer Service Hospitals 52

Viseven

APRIL 11, 2023

A content manager should comprise content ideas from different departments, including marketing, sales, customer service, and product development. By mapping out the content, brands can identify gaps in their content offerings and opportunities for new content that can better engage and inform their audience.

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Pharmaceutical Companies Pharmaceutical Companies Customer Service Dosage 40

Pharmaceutical Technology

OCTOBER 13, 2022

Businesses with highly effective software will be able to be able to provide the best customer service and flexible product offerings. New products and services can be onboarded more quickly, staff become more productive, and they make more informed decisions. Those with legacy systems will lag behind.

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Customer Service Communication 52

Pharmaceutical Technology

JUNE 23, 2022

This will open up new opportunities for sponsors and CROs as well as present new challenges with the added complexities of dealing with more stakeholders and relying more heavily on technological solutions to track deliveries and store information. But this is a future that CRYOPDP is ready to assist with, every step of the way.

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Customer Service Vaccines Hospitals Communication 52

Viseven

AUGUST 24, 2022

Along with that, a global brand has: More Insights Information is the most important resource for any global brand because it drives growth and expansion. Make the analytical information accessible on every level and review it regularly. Pick the most effective KPIs for global and local teams. Collect the KPI data separately.

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Communication Customer Service 52

The Checkup by Singlecare

AUGUST 3, 2023

Pharmacy techs carry out crucial inventory, administrative, and customer service tasks in the pharmacy. Hospital staff felt that technician training should provide more clinical information, while community pharmacy staff thought the clinical requirements for pharmacy technicians were too advanced.

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Community Pharmacies Pharmacy Technician Instructor CPhT Vaccines 52

DiversifyRx

OCTOBER 22, 2024

You don’t need to be a video pro—just be real and informative. Is it customer service? Pick one health topic that you frequently get asked about (like flu shot benefits) and create a two-minute video on it. Post it on your Facebook page. Get Real With Yourself—Self-Awareness Matters Okay, this one might sting a little.

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Independent Pharmacies Customer Service Communication Immunization 52

The Checkup by Singlecare

MARCH 30, 2023

Discuss new ideas on filling, customer service, and managing the workday with your team. Within your pharmacy’s software system, consider running reports to determine which patients might be eligible for enrollment in new services, such as a medication synchronization program to help patients get the most out of their pharmacy visits.

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Controlled Substances Customer Service Labelling Patient Care 52

Pharmaceutical Technology

AUGUST 31, 2022

This programme trained people experiencing unemployment with job-ready skills, resulting in nearly 7,000 Costa Ricans receiving training in in-demand areas such as software development, customer service, tech support and intensive English.

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Customer Service 52

Viseven

MARCH 6, 2023

Data security Any healthcare organization collects and processes a lot of sensitive patient information. It makes such medical institutions vulnerable to data breaches and malware attacks in an attempt to get this information and use it for ransom. A proper CRM solution is supposed to assure the safety and confidentiality of user data.

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Communication HIPAA Customer Service Hospitals 52

Viseven

JULY 11, 2023

Connected Network Management solution allows healthcare organizations to ensure quality outreach by creating tailored omnichannel journeys based on the provider’s personal and professional information, such as network preferences, specialty, NPI number, and primary service locations.

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Health and Personal Care Stores Scheduling Appointments Communication Documentation 40

DiversifyRx

OCTOBER 20, 2023

Understanding and managing this metric is crucial for making informed decisions, optimizing profitability, and maintaining the quality of pharmacy services. Monitoring and keeping a strong GPM helps independent pharmacy owners adapt to these changes proactively and make informed decisions to mitigate potential financial risks.

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Independent Pharmacies Customer Service Insurance Patient Care 40