Pharma Marketing Network

MARCH 13, 2025

These AI-driven assistants help improve patient satisfaction while reducing the burden on customer service teams. Regulatory Compliance and Data Privacy Pharma marketing teams must ensure AI strategies comply with: HIPAA and GDPR regulations for patient data privacy. Providing adverse effect information.

HIPAA 52

HIPAA Customer Service FDA 52

Viseven

MARCH 6, 2023

Such sensitive data inside healthcare CRM software should be stored according to HIPAA compliance. It means that HIPAA-compliant patient relationship management tool is highly protected from data breaches and malicious intruders, taking full responsibility for data security.

Communication 52

Communication HIPAA Customer Service Hospitals 52

The Social Pharmacist

AUGUST 5, 2022

Customer service comes through any method, whether online or offline, on your website through social media platforms. Compliance to Health Insurance Portability and Accountability Act (HIPAA). Then, HIPAA compliance for websites necessitates data encryption, safe storage methods, compliant hosting providers, and other measures.

HIPAA 52

HIPAA Customer Service Labelling Insurance 52

The Social Pharmacist

AUGUST 5, 2022

Customer service comes through any method, whether online or offline, on your website through social media platforms. Compliance to Health Insurance Portability and Accountability Act (HIPAA). Then, HIPAA compliance for websites necessitates data encryption, safe storage methods, compliant hosting providers, and other measures.

HIPAA 40

HIPAA Customer Service Labelling Insurance 40