pharmaphorum

MAY 24, 2022

Essentially, CRMs were built last century and their architecture never envisioned elements like conversational AI from chatbots, mobile and web data, customer service data and all this streaming data. They weren’t built for current digital customer conversations and engagement,” says Kurian. “It Swift Integration. “It

Customer Service 111

Customer Service 111

DiversifyRx

MARCH 16, 2023

Staff meetings are an opportunity to gain more team engagement, discuss new and upcoming initiatives, collaborate on ideas, learn what’s working and what’s not, and uncover any customer service issues that need attention. There are definitely some plusses for more frequent staff meetings. Nothing is written in stone!

Customer Service 98

Customer Service Independent Pharmacies Documentation Communication 98

Viseven

MAY 24, 2023

Reuters Pharma united the top pharma company representatives, providing them cozy and compact space to share the vision of the foreseeable future, exchange insights and experience, and possibly agree upon uniting their effort in customer service.

Customer Service 52

Customer Service Communication 52

Pharma Marketing Network

OCTOBER 27, 2021

A digital platform typically refers to a digital service or digital product with an integrated business model and operational model. By definition, digital platforms seek to capitalize on network effects so that as new parties join the participant group, it becomes more valuable for everyone involved.

Customer Service 59

Customer Service Communication Hospitals 59

Viseven

APRIL 11, 2023

Content mapping definition is the process of planning, organizing, and delivering content that aligns with the target audience’s needs at every stage of their journey. A content manager should comprise content ideas from different departments, including marketing, sales, customer service, and product development.

Pharmaceutical Companies 40

Pharmaceutical Companies Pharmaceutical Companies Customer Service Dosage 40

Pharma Marketing Network

JUNE 11, 2020

John Mack (PG): Well, you know, we the unconference people, we were the ones who were trying to push them into social media, we said the pharmaceutical industry should definitely be in social. Don Langsdorf (EHS): Right, it’s a real-time conversation with your customer. It’s a channel to communicate with your customers.

Pharmaceutical Companies 52

Pharmaceutical Companies Pharmaceutical Companies Communication FDA 52

The FDA Law Blog

NOVEMBER 8, 2023

And the lack of third party coverage is still a problem such that OTC hearing aids—at least for higher priced versions—may still be unaffordable for many potential customers. As far as we know, there are no definitive data on the volume of OTC sales.

Health and Personal Care Stores 64

Health and Personal Care Stores FDA Customer Service 64