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Daily tasks often include accurately measuring and dispensing medications, compounding specialty prescriptions , and handling inventory. Because they regularly communicate with customers and healthcare providers, pharmacy technicians can also hone “soft” interpersonal and customerservice skills.
These goals could range from sending your order before 6 pm to chatting with an employee, reviewing a compound formula, or reading DiversifyRx’s post of the day. It also cultivates a culture of appreciation, which can lead to better teamwork and customerservice. I love the act of crossing off a list.
What to Do: Celebrate Your Wins: Did you launch a new service, like compounding or weight loss programs? Invest in Staff Training: If you want to expand your services, make sure your team is ready. Did you grow your social media following or bring in new patients through community outreach?
Their role takes on a customerservice component if medication is out of stock and they must work with the patient and/or pharmacist to find a solution, he says. They may also be involved with medication compounding and assisting with clinical trials, depending on the healthcare setting. RELATED: COVID-19 tips for pharmacists 9.
billion by 2025 , with a compound annual growth rate (CAGR) growth of more than 9%. It will enable healthcare providers and junior medical officers to collaborate effectively on specific patients using electronic health records, developing better customerservice and increasing customer satisfaction and retention.
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