Remove Communication Remove Insurance Remove Scheduling Appointments
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Enhancing Patient Satisfaction in Healthcare: Importance & Key Strategies

Viseven

A friendly, empathetic attitude and attentive communication go a long way in making patients feel valued and cared for. Clear communication Patients want to feel heard and informed. Communication: Were your condition and treatment options explained clearly? Lets break down the essentials that make or break a patients experience.

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Salesforce in the healthcare industry: capabilities, applications, alternatives

Viseven

Humana , a US-based health insurance company, took advantage of a few Salesforce products at once to build a single view around their customers. Also, providers can easily find and schedule appointments for patients and empower them to complete pre-visit and post-visit activities. With Salesforce, they do it for 15 minutes.