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In today’s complicated world, where keeping in touch with your pharmacy customers is more challenging than ever, new patient communications and engagement tools are needed. scheduling for immunizations and point-of-care testing), and improve satisfaction and retention.
They rolled it out very deliberately, allowing pharmacies to get comfortable using the platform and to get patients used to receive refill reminder communications. Next, they rolled out immunization reminders. It allowed patients to access the system to schedule their immunization and choose their pharmacy location.
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