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Telepharmacy allows pharmacists to perform healthcare services, such as medication review, patient counseling, drug therapy monitoring, and prescription verification, through telecommunication. This means the days of face-to-face communication and paper-based procedures are fading, and the responsibilities of a pharmacist are changing.
The AHRQ also offers Health Literacy Tools for Use in Pharmacies , which includes info to increase pharmacy staffs understanding of health literacy and how to communicate more effectively with patients. Use an active voice that is clear and direct when communicating, and break complex information into chunks. Use Ask Me 3.
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