Communication Demo Patient Care 
Digital Pharmacist
AUGUST 8, 2023
Maintain open communication with local health departments, clinics, and hospitals to share information and coordinate efforts in managing the surge in cases. Vow Interactive Voice Response (IVR) More vaccines and testing appointments mean more patient inquiries and inbound calls.
Digital Pharmacist
MARCH 23, 2023
In 2008, the Center for Medicare & Medicaid Services (CMS) created the Five-Star Rating System, also referred to as Star Ratings , to evaluate health plans for service quality, patient care, and medication adherence. CMS applies Star Ratings at the plan level, which in turn create performance metrics for their pharmacy network.
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