DiversifyRx

APRIL 21, 2023

Empowering your team with decision-making authority shows them you value their ideas, creating more robust communication and camaraderie among everyone involved in pharmacy operations. It all leads to better outcomes for both the business and its customers! It’s important to communicate expectations and timelines clearly.

Independent Pharmacies 52

Independent Pharmacies Communication Customer Service Patient Care 52

DiversifyRx

MAY 13, 2024

Whether it’s your inventory management system, customer service protocols, or employee training programs, strive for simplicity to enhance efficiency and reduce errors. Clear Value Proposition: Make sure your customers clearly understand what sets your pharmacy apart.

Independent Pharmacies 52

Independent Pharmacies Health and Personal Care Stores Customer Service Patient Care 52

Pharma Marketing Network

OCTOBER 27, 2021

Be Digital-first insofar as it becomes part of a Digital Health Ecosystem where both people and things are connected in ways that allow them to communicate, collaborate and generate outcomes or benefits for users across their ecosystem.

Customer Service 59

Customer Service Communication Hospitals 59

Viseven

DECEMBER 22, 2022

As always, our clients can expect top-notch customer service and attentiveness to detail. Viseven team keeps pushing the boundaries of the tech industry for pharma, coming up with new and more sophisticated ways to build communication in the MarTech area.

Customer Service 52

Customer Service Communication 52

Viseven

MARCH 10, 2023

Omnichannel marketing is an integrated approach to digital marketing and sales that offers customers a consistent, seamless experience across multiple channels. It involves using different communication channels, such as websites, email, social media, and mobile, to attract customers and build relationships with them.

Communication 52

Communication Customer Service 52

Viseven

AUGUST 24, 2022

The importance of global marketing lies in getting and analyzing loads of unique data that brands can use to: Understand strengths and solve weaknesses Better know customers and improve customer service in different regions Figure out how to enter new markets Compete with other companies more efficiently Improve products and services.

Communication 52

Communication Customer Service 52

Pharmaceutical Technology

OCTOBER 13, 2022

Businesses with highly effective software will be able to be able to provide the best customer service and flexible product offerings. Leadership must recognise that disruption is inevitable, and this must be communicated and accepted at all levels of the business. Those with legacy systems will lag behind.

Customer Service 52

Customer Service Communication 52

DiversifyRx

MAY 22, 2024

It also cultivates a culture of appreciation, which can lead to better teamwork and customer service. Send a Handwritten Thank You Card to a Select Patient In an era dominated by digital communication, a handwritten thank you card can be a breath of fresh air. Tip: Make this a part of your daily routine.

Independent Pharmacies 52

Independent Pharmacies Customer Service Compounding Communication 52

DiversifyRx

OCTOBER 22, 2024

What Are Soft Skills Soft skills—communication, empathy, and emotional intelligence—are often treated as the “nice to have” extras in business. Is it customer service? Your pharmacy profit is directly related to your (the pharmacy owner’s) soft skills and your ability to cultivate soft skills in your team.

Independent Pharmacies 52

Independent Pharmacies Customer Service Communication Immunization 52

DiversifyRx

JUNE 9, 2023

But as I have learned recently about communication, do not assume anything, and creating an exceptional patient experience is critical to building lasting relationships and ensuring loyalty. Before you worry about advanced customer service skills, ensure your staff has these down pat.

Independent Pharmacies 52

Independent Pharmacies Customer Service Communication Insurance 52

Viseven

JULY 11, 2023

Connected Network Management solution allows healthcare organizations to ensure quality outreach by creating tailored omnichannel journeys based on the provider’s personal and professional information, such as network preferences, specialty, NPI number, and primary service locations. Salesforce Healthcare Benefits – Are They Real?

Health and Personal Care Stores 40

Health and Personal Care Stores Scheduling Appointments Communication Documentation 40

Viseven

APRIL 11, 2023

A content manager should comprise content ideas from different departments, including marketing, sales, customer service, and product development. It helps to ensure that the content strategy covers all required interaction channels and opportunities without missing a single bit of communication with target customers.

Pharmaceutical Companies 40

Pharmaceutical Companies Pharmaceutical Companies Customer Service Dosage 40

pharmaphorum

SEPTEMBER 2, 2022

The healthcare industry is evolving rapidly, with data and digital technologies transforming everyday communications as we know them. This disruption has changed the way doctors and cancer patients expect to experience services and products, and there is no going back now. Communication is possible 24/7 in the digital world.

Communication 59

Communication Pharmaceutical Companies Pharmaceutical Companies Customer Service 59

The Checkup by Singlecare

MARCH 16, 2023

By gathering and submitting information to insurance companies, working with healthcare providers to complete prior authorization forms, and communicating with patients about the status of their authorization and refill requests, pharmacy techs help ensure that patients have access to the medications they need, he says.

Data Entry 52

Data Entry Long-Term Care Facilities Insurance Immunization 52

Pharma Marketing Network

DECEMBER 17, 2021

As pharma transforms from a model where the product was the center of their universe to one where the customer is the center of the universe, its also shifted towards a customer service model. Expect this to continue, because it works. Innovation & Experimentation.

Customer Service 105

Customer Service Vaccines Communication 105

Pharma Marketing Network

JUNE 11, 2020

And now it’s a common communication channel even for the President. And it looks Just like that, you know, as I said, what’s with that, but amazingly, the NoVo’s Associate Director of Product Communications contacted me, and we got together, and I interviewed him on a podcast I believe. That’s awesome.

Pharmaceutical Companies 52

Pharmaceutical Companies Pharmaceutical Companies Communication FDA 52

DiversifyRx

MARCH 22, 2024

Emphasizing Quality and Expertise As an independent pharmacy owner, you offer a level of expertise and customer service that big chains often cannot match. You can offer adjunct solutions and services to boost their results, mitigate side effects, or provide an alternative.

Independent Pharmacies 40

Independent Pharmacies Customer Service Packaging Communication 40

Pharmaceutical Technology

JUNE 23, 2022

As an example of this, each delivery used throughout the process was provided with full training on data handling alongside the practical aspects of their job such as how to handle and monitor a direct-to-patient shipment, and how to communicate effectively and appropriately with the patient.

Customer Service 52

Customer Service Hospitals Vaccines Communication 52